Your Data, Your Rights

7abc Casino Privacy Policy

At 7abc, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect when you use our platform, why we collect it, how we use it, and what rights you have over your own information. We believe you deserve to know — clearly and honestly.

Last Updated: 1 June 2025

How 7abc Keeps Your Data Safe

These six principles shape how we handle every piece of information you share with us at 7abc.

256-Bit SSL Encryption

Every piece of data you send to 7abc — from your login credentials to your payment details — is protected by bank-grade 256-bit SSL encryption in transit.

We Never Sell Your Data

7abc does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data stays within the 7abc ecosystem and its verified service partners.

Minimal Data Collection

We only collect the data we genuinely need to operate your account, process your transactions, and comply with our legal obligations. Nothing more.

Restricted Internal Access

Access to your personal data within 7abc is restricted to staff who need it to do their job. All access is logged and monitored by our security team.

Verified Third-Party Partners

When we share data with payment processors or game providers, we only work with partners who meet our data security standards and are contractually bound to protect your information.

Your Rights Are Respected

You have the right to access, correct, and request deletion of your personal data at any time. Contact our support team and we will respond within a reasonable timeframe.

1

Who We Are

7abc Casino ("7abc", "we", "us", "our") operates the online gaming platform accessible at 7abc.casino and through the 7abc mobile application. We are the data controller responsible for the personal information you provide when you register, deposit, play, or otherwise interact with our platform.

This Privacy Policy applies to all users of the 7abc platform, including registered players, visitors who browse without an account, and anyone who contacts our support team. By using 7abc, you acknowledge that you have read and understood this policy.

If you have questions about how 7abc handles your personal data, you can reach our support team at [email protected] at any time.
2

Data We Collect

7abc collects personal data in several ways — directly from you when you register or contact us, automatically when you use the platform, and from third parties such as payment processors during transaction verification. Below is a summary of the categories of data we collect.

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Email address, mobile number Registration form, account settings
Financial Data bKash / Nagad / Rocket account number, transaction history Deposit and withdrawal requests
Technical Data IP address, device type, browser, operating system Automatically on platform access
Usage Data Games played, bet amounts, session duration, login times Automatically during gameplay
Communications Data Support chat logs, emails sent to 7abc When you contact our support team

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

3

How We Use Your Data

7abc uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are incompatible with the reasons it was originally collected.

  • Account management: To create, maintain, and secure your 7abc account, including verifying your identity and age.
  • Transaction processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate financial records.
  • Customer support: To respond to your queries, resolve disputes, and improve the quality of our support service.
  • Platform improvement: To analyse usage patterns, fix bugs, and develop new features that improve your experience at 7abc.
  • Fraud prevention: To detect and prevent fraudulent activity, money laundering, and other illegal conduct on the platform.
  • Legal compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering (AML) requirements.
  • Responsible gaming: To monitor gaming behaviour and intervene where we identify signs of problem gambling, in line with our responsible gaming commitments.
  • Marketing communications: To send you promotional offers and updates about 7abc, but only where you have opted in to receive such communications. You can opt out at any time.
We will never use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without giving you the opportunity to request human review.
4

Legal Basis for Processing

Every time 7abc processes your personal data, we do so on one of the following legal grounds:

  • Contract performance: Processing is necessary to fulfil our obligations under the Terms and Conditions you agreed to when registering — for example, processing your deposits and withdrawals.
  • Legal obligation: Processing is required to comply with applicable laws, such as identity verification under anti-money laundering regulations.
  • Legitimate interests: Processing is necessary for our legitimate business interests, such as fraud prevention and platform security, provided those interests are not overridden by your rights.
  • Consent: For certain activities such as sending marketing emails, we rely on your explicit consent. You may withdraw consent at any time by contacting support or updating your communication preferences in your account settings.
5

Data Sharing and Third Parties

7abc does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are contractually required to protect it.

  • Payment processors: bKash, Nagad, and Rocket receive the financial data necessary to process your transactions. These providers operate under their own privacy policies and security standards.
  • Game providers: Third-party game developers may receive anonymised or pseudonymised usage data to support game performance and fairness auditing. They do not receive your identity or financial data.
  • Identity verification services: Where required, we may share identity documents with licensed KYC verification providers to confirm your age and identity.
  • Regulatory and law enforcement authorities: We may disclose your data to government bodies, regulators, or law enforcement agencies where required by law or in response to a valid legal request.
  • IT and security service providers: Companies that help us operate our servers, databases, and security infrastructure may have access to data as part of their service delivery, under strict confidentiality agreements.
If you receive a communication claiming to be from 7abc that asks for your password or full payment details, do not respond. 7abc will never request this information via email or chat.
6

Cookies and Tracking Technologies

7abc uses cookies and similar tracking technologies to make the platform work properly, to remember your preferences, and to understand how players use the site so we can keep improving it.

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of these without stopping use of the platform.
  • Functional cookies: Remember your preferences such as language settings and display options so you do not have to set them every time you visit.
  • Analytics cookies: Help us understand which pages are visited most, how long players stay, and where they encounter problems. This data is aggregated and does not identify you personally.
  • Marketing cookies: Used only if you have consented to receive personalised promotions. These track whether you have opened a promotional email or clicked a campaign link.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the 7abc platform normally.

7

Data Retention

7abc retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The specific retention periods we apply are as follows:

  • Account and identity data: Retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
  • Transaction records: Retained for a minimum of five years from the date of each transaction.
  • Support communications: Retained for two years from the date of the last interaction, unless the matter relates to an ongoing dispute.
  • Technical and usage data: Retained for up to 24 months in identifiable form, after which it is anonymised or deleted.
  • Marketing consent records: Retained for as long as you remain opted in, plus one year after you opt out, as evidence of your consent history.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you.

8

Your Privacy Rights

As a 7abc player, you have a number of rights over your personal data. We take these rights seriously and will respond to any request within a reasonable timeframe — typically within 30 days.

Rights You Have Over Your Data

Contact our support team at any time to exercise any of the rights below. We will confirm receipt and respond promptly.

Right to Access

Request a copy of all personal data 7abc holds about you, along with information on how it is being used.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold about you. You can also update basic details directly in your account settings.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.

Right to Restriction

Ask us to pause processing of your data in certain circumstances — for example, while you contest the accuracy of data we hold.

Right to Portability

Receive a copy of the data you provided to 7abc in a structured, machine-readable format so you can transfer it to another service if you choose.

Right to Object

Object to processing of your data for direct marketing at any time. You can also object to processing based on legitimate interests in certain circumstances.

9

Children's Privacy

The 7abc platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account at 7abc, please contact us immediately at [email protected]. We will investigate and close the account promptly, deleting any associated personal data.

During the registration process, 7abc requires users to confirm that they are 18 or older. We also conduct age verification checks as part of our KYC process. Any account found to belong to a minor will be closed without notice and any balance will be returned to the payment method used for deposits.

10

Security Measures

7abc implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
  • Encrypted storage of sensitive data including passwords (stored as salted hashes, never in plain text) and financial account references.
  • Firewalls, intrusion detection systems, and regular security audits of our infrastructure.
  • Role-based access controls ensuring that only authorised staff can access personal data, with all access logged.
  • Regular staff training on data protection and security best practices.
  • Incident response procedures to detect, report, and address any data breach promptly.
While we take every reasonable precaution, no online platform can guarantee absolute security. You also play a role — use a strong, unique password for your 7abc account and never share it with anyone.
11

Changes to This Privacy Policy

7abc may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we use your personal data, we will notify registered players by email or through an in-platform notification before the changes take effect. We encourage you to review this Privacy Policy periodically to stay informed about how 7abc protects your information.

Your continued use of the 7abc platform after an updated Privacy Policy has been published constitutes your acknowledgement of the changes. If you do not agree with the updated policy, you should stop using the platform and contact support to close your account.

12

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7abc handles your personal data, please get in touch with our support team. We are available 24 hours a day, seven days a week.

For questions about our Terms and Conditions, visit 7abc.casino/terms-conditions. For responsible gaming support, visit 7abc.casino/responsible-gaming.

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Play with Confidence — Your Privacy is Protected

Now that you know how 7abc handles your data, create your free account and enjoy 200+ certified games with fast BDT deposits and withdrawals via bKash, Nagad, and Rocket.